FAQs

Q: Can I customize my blanket? 

A: Yes, some blankets are customizable with photos, names, or text. Others are ready-made designs. Check the product page to see customization options for each blanket.

 

Q: How do I submit my photo for customization? 

A: During checkout, you'll upload your photo directly.

 

Q: What if I need help with getting the photo to fit in the cropped shape on the blanket? 

A: Contact us before submitting your order, and we'll work with you to adjust the photo. You can email us at support@lastingremembrance.com.

 

Q: How long does production take? 

A: Once your order is placed, it typically ships within a week.

 

Q: What's your return policy? 

A: Due to the custom nature of these products, returns and refunds are not available except in the case of an issue with the product. If you encounter any issue with your order, please contact us within 5 days of receiving the order.

 

Q: Do you offer gift messaging? 

A: No, at this time we don't include gift messaging with orders

 

Q: How will I track my order? 

A: Once your order ships, you'll receive a tracking link via email. You can use this to monitor your blanket's delivery.